One brain. Every way your customers reach you.
Pala reads your business, answers the way you would, and books straight into your diary. Here is how it comes together, and why you can trust what it says.
Paste your website
Pala reads your pages the way a careful new hire would: what you do, what it costs, when you are open. It builds a private knowledge base from your own words, and it never invents what it cannot find.
Meet your receptionist
Try it like a customer would. Ask what a job costs, ask for a Tuesday appointment. It answers from your real information and offers slots that are genuinely free. Tune the wording and it sounds like you, not a script.
Go live where your customers are
Add it to your website with one line of code, or share a hosted link. On higher plans it answers on WhatsApp, in your inbox and on the phone too. No calls to book, no setup meetings, no rebuild.
What it connects to
Start with your website and add channels as you grow. It is the same receptionist behind each one, so the answers stay consistent wherever a customer writes.
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Your website
A chat that answers questions and books, added with one line of code, or a hosted page you can share as a link. Live in minutes.
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Your calendarPLUS
One click to connect Apple, Google, Outlook or iCloud. Pala reads your real availability so it never double-books, and writes bookings back where you already look.
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Your inboxPRO
Pala gets its own mailbox that reads incoming enquiries, drafts a reply in your business's name and books the appointment, with you able to review before it sends.
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WhatsAppPRO
Answers on the channel most customers already use, and confirms the booking in the same thread. We set the number up with you as part of onboarding.
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The phonePRO
A voice receptionist that answers calls, takes the details and books the slot, with 150 minutes a month included on Pro. Set up with you before you switch it on.
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Your dashboard
Edit services, prices and opening hours from one simple screen. Changes apply immediately, and you see every conversation and booking as it happens.
Why you can trust what it says
It answers only from your information
Pala replies from the knowledge built out of your own site and settings. When it does not know something, it says so and offers to pass the enquiry on, rather than guessing.
It cannot double-book
Bookings are offered only inside your opening hours and against your real calendar. The system enforces it, so two customers can never take the same slot.
You stay in control
Correct its wording, prices or hours whenever you like and the change is live at once. On the inbox you can review drafts before they go out.
Your data stays yours
Your business information and your customers' bookings belong to you. Export everything or delete your account from the dashboard at any time.
See it answer for your business
Paste your website and meet your receptionist in about a minute. No card, and nothing to install to try it.